![]() ![]() We take great care packaging items for shipment - but if any damage is found on arrival - please advise "ORDER FOLLOWUP" within 7 days of receipt - so that a replacement can promptly dispatched. ![]() If tracking indicates successful delivery of a package that you have not received - or if it shows an unusual delay - please contact us through "ORDER FOLLOWUP" with your details so that we can initiate an investigation and re-ship as necessary. Import and taxation policies vary widely from country to country, so please contact local authorities for details and further information.These charges must be paid or packages may be impounded, returned or abandoned and we cannot be held responsible for any resulting loss or inconvenience Any additional customs and import duties or associated fees or taxes are the sole responsibility and obligation of the customer.International & US orders and shipments may be subject to various taxes, customs or other local charges.For customs purposes we include an invoice and routine export forms reporting the full value of all items.Products are made and shipped from Canada (through Niagara Falls NY for U.S.International Shipping is calculated and charged at time of purchase.NOTE : We no longer ship to the United Kingdom. We ship worldwide ( with extended delivery times).Tracking may be Full or Partial - as provided by each Carrier. ![]()
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